1 reviews | Active since Feb 2016
FNB Is *****ling
I downgraded my premier cheque acc in june as i could not afford it anymore on a branch filled in forms and everything they promised to downgrade it but up to now on my supprise im still a premier banker. I went again to the branch but the thid what the do best refering you to another person and that person refers you to another person. I just need my money cos if they want yoursthey taking it so also need mine cos this is day light *******. Its not my fault! I neeed my money ALL THE MONTHS!
Another ****** is: if i go shopping that means i have money if i dont i dont go. So i did a purchase and a purchase got reserved then idont know wht happened all of a sudden im charged more than 400 for some stores that ddnt take there money on time! #paid item ......... my Q is if i had no money can i go shopping? No FNB will gladly say insufficient funds! Why am i being ****** for there system of banking and reserving money for whoever I NEED MY MONEY BACK THIS IS *****ING.
Good day Menzi,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Menzi,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Menzi,
Please note the above complaint reference number is incorrect.
Your complaint reference number is ***NF.
I do apologise for the confusion caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Menzi,
Please note the above complaint reference number is incorrect.
Your complaint reference number is ***NF.
I do apologise for the confusion caused.
Regards,
Hello Peter Complaints Team
*** (option one)