1 reviews | Active since Mar 2017
Fnb is *****ing my money
I app**** for a personal loan in February. The loan period was 6 months, however I paid it off last week. I paid the settlement amount that I saw on the app. Now fnb has taken money from my account this morning even though I have settled the loan! Why did you do this?!
Good Day Lethabo5 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to personal loans and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lethabo5 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to personal loans and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***