WP
Wynand P

1 reviews | Active since Sept 2012

15 May 2018, 13:45

FNB is *****ing money

FNB is robbing me, allowing transactions to go through just to charge me R110 per transaction. This is not due to debit orders and I dont even have an overdraft. I contacted them and they refused to assist me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2018, 16:44
Official

Good day Wynand,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Premier Resolution Centre who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)