FNB is slowwwwwwwwwwwwwwww

I had some ***** related transactions go off my credit card on 03/12/2022. This was immediately reported and I received reference ***.

Since the above I received instruction by operator that it will take 7-10 working days to resolve.

- I have not been contacted once by FNB for any form of update - I continue to enjoy zero access to my credit facility, not to mention that the ********** transcations have not been reversed - I find it ridiculous that I entrust my funds to a bank and pay them an X amount fee to secure it, they're security methods fail and the client remains out of pocket till they eventually come to the party. - 10 working days have come and gone, still with zero feedback other than which I have already received AFTER contacting them. - I'd prefer for this to be resolved immediately or else I'll be happy to take my business elsewhere. I've been a loyal client for almost 10 years, with financed vehicles, bond, savings/investments, credit facilities etc.