FNB IS SLOWER THAN A SNAIL ON DELIVERING AND THEY ARE NOT INFORMATIVE.

I was supposed to have my card delivered on 4th of March 201, which I had already waited for a week to be delivered, when I received an sms on Friday that it will be delivered on monday the 4th before 17:00I had hope that atleast the service haven't forgotten about me however the delivery was neverade and no one phoned me to explain the reason why. When I phoned back I was told to confirm address for delivery which I didbt I left work withnp positive out come. Than today when I phoned to follow up I waited for ever the FNB AGENT NEVA PICK UP THE CALLS U SIT AND WAIT LISTENING TO THE RECORD OF THE SONG TILL U BECOME SLEEPY. WHEN I finally got some one I explained amd he informed me that the card was sent to.the wrong branch in.morning side for what reason I dont know, no one called me to inform of that. Here is the sad part this is a credit card that I need to use for some emergency I am having but told I will have to wait more days than I waited and the main reason I was told to wait sany days even at the beginning I was told the area I reside at was too far so npw that I have waited they have delivered the card at the wrong address and am told to wait again. Whose negligence was it that the delivery was made at Morningside?? What about my needs that I need to tale care of by the end of today? I have been using my airtime to call the call center where I waited for sooo long for a consultant to take my call. Am so disappointed at FNB AS A WHOLE.