SS
Sherona S

1 reviews | Active since Oct 2018

30 Nov 2018, 12:07

Fnb is *******

Sars told fnb to secure funds in our account. I spoke to Sars this morning and they said that they sent the bank an email to release the funds. Now the funds have not been released and I urgently need it. Fnb is making me run from pillar to post. I am going to have to get advise from ombudsman now.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2018, 12:42
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)