AB
Allison B

1 reviews | Active since Oct 2014

21 Sept 2017, 11:21

FNB is robbing from clients

FNB has joined their rivals and corporate greed has *******ed their practices.

Firstly, FNB ran a debit order for my credit card on my cheque account. A debit order I was NEVER told of, NEVER aware of and now they refuse to return the money they so sneakily charged.

Secondly, they allow charges to go through on accounts that have no overdraft nor enough available funds, just so they can charge you for an additional credit facility you never signed for. ****************!

So what is this then? Well I think this is the latest way that financial institutions are lining their pockets by deceiving and *****ing their customers hard earned money. You should be ashamed and severely reprimanded for your underhanded actions.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2017, 11:30
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

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