FNB IS RIPPING US OFF. THE RICH ARE GETTING RICHER AND THE POOR ARE GETTING POORER.

Good day Mr. Celliers Please note that since I logged my initial query on the 15th of September, I have only received one phone call from Clinton, who tried to assist me the best way that he could. Since then I have not received any communication from anyone within FNB, until yesterday, when I received a lame response about my account not having sufficient funds on the 26th for my policies. DOES YOUR AGENTS KNOW WHAT THEY ARE DOING AND HOW TO READ A STATEMENT, BECAUSE IF THEY WERE ABLE TO, I WOULD HAVE RECEIVED A PROPER RESPONSE. I REQUEST THAT ALL THE CHARGES BE REVERSED BY 13:00 TODAY AND NO LATER. FNB HAVE BREACHED A CONTRACT AND NOT KEPT TO THE AGREED DEBIT DATE. THE SERVICE FROM FNB IS GETTING WORSE AND WORSE. I AM CONSIDERING TAKING THIS FURTHER, AS I HAVE MENTIONED, FNB DID NOT KEEP TO IT'S PART OF THE CONTRACT THAT WAS ENTERED INTO.

Is there anyone out there who will be able to assist me, as the banks are ripping us off more and more.

Isn't there some legal steps that can be persued?