TR
Terrance R

1 reviews | Active since Jul 2011

19 Jan 2016, 07:50

FNB IS PROMOTING BLACK-MARKET CRIME

FNB PROMOTES BLACK-MARKET CRIME!!! I Have 200 Euro left over from atrip to Spain in May 2015, which I kept as I was suppose to go toEurope again in September which never happened as I got retrenched. InMay 2015 I bought 1000 Euro from FNB for my Spain Trip and now that Iwant to do the legal thing and sell it back to FNB they REFUSE to buyit back, because 8 months has lapsed and the rate has gone up. I amsitting in a bad position with no work for 8 months and need thismoney to feed my family but FNB don't give a Sh*t. REFUSING to buyback my Euro which I bought from them. So where does this leave theman in the street trying to do the legal right thing and is hungry ....We have to turn to the ******* black-market to sell our currency. Istill have GBP300 from about 2 years ago what do I do with that if FNBwon't take it. I strongly feel FNB IS PROMOTING BLACK-MARKET CRIME andneeds to be held accountable for that with the Ombudsman

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jan 2016, 07:54
Official
Hello tdva,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 850717.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)