sK
silke K
1 reviews | Active since Dec 2009
28 Mar 2019, 17:20
FNB IS PATHETIC AND USELESS
FNB continues to inconvenience its customers. I have been trying all day to pay an account. The OTP takes HOURS - YES, HOURS to come through. FNB. Close shop. Start again. Get rid of your staff. Employ staff who have some knowledge of customer care. You continue to be way out of touch with your customers. What is the point of having a bank account if I cannot pay my creditors? First, you forced a new bank card on me, cancel my old one so that I could not even buy petrol, and now this ****?
GET REAL!!!!
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FNB (First National Bank)'s replyOfficial
29 Mar 2019, 08:47 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply29 Mar 2019, 08:47
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)