FNB IS PATHETIC

I RECENTLY JOINED FNB INSURANCE AND SENT MY INSURANCE CACELATION FROM MY PREVIOURS INSURANCE AND I NEVER RECEIVED ANY FEEDBACK ABOUT THE PROCESS I SENT 5 FOLLOW UP EMAILS NO RESPONSE ,I CALLED STILL NO VALID FEEDBACK IM SO DISSAPOINTED BEACUSE IF ANYTHING HAPPENS THEY WONT PAY BECAUSE WAITING PERIOD HASNT BEEN WAIVED YET .