1 reviews | Active since Apr 2018
FNB IS PATHETIC!
Pathetic. Has been looking for one CRAIG LANG who does not answer calls nor emails. He placed a "hold" on my cheque account and can we not reach him to lift the hold. Furthermore I have an investment that matures 25 April, and cannot access the funds until such time as the hold has been lifted. What must a person do to get service in this country??????????????????????
Good day Marné Marais,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Marné Marais,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)