1 reviews | Active since Jun 2017
FNB is pathetic
I called FNB today for some assistance , spending more than a 30 minutes on the phone finaly I Went through Usanda Qwabaza, she wasn't able to verify me on the phone , then she said I must use another phone to call.
I find this very pathetic,
1. 30 minutes to get through 2. now Its my fault that FNB cant verify me, 3. the call centre Agent is clue less on how to tame the situation.
I don't know why am I still banking with these losers
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
***NF
***NF