FNB is on day 2 with no response!!!!!!!!!!!!!!!!!!

Good day FNB

Ive been trying to resolve this issue over a month, ive posted twice over the course of the last few days, ive not gotten a response but ive got multiple case no's that remain unresolved.

In my attempt to resolve the issue ive contacted a different bank who was more helpful than my own! And based on this, i am closing my FNB account and moving to ABSA.

ABSA has sent an email to the relevant department that handles ***** and suspicious activity cases with confirmation that my account should be released and the matter has been resolved. Im waiting ridiculously long to have this sorted out. FNB is not helpful yet ABSA has went a step above and beyond and is trying to resolve an issue THAT I HAVE WITH FNB!!

Please have the relevant department contacted or take initiative and contact ABSA to resolve this issue. All i want is access to my account to withdraw my funds out and close the account, this is my wish as a customer of FNB. Ive begged and pleaded for assistance, this time im done asking.

Please customer care team do not call me to inform that you have received my complaint, im aware when you guys do receive, i only want a call from the person who will be handling this issue. Also if you guys are in no mood to help, please say so, and do not give me the run around, i am done with this bank!

Thank you Kind Regards Nicholas Sankar