1 reviews | Active since Jul 2016
FNB is officially the worst bank in the country
FNB is by far the worst bank in this country. The premiere account perks are just a load of hogwash. No one can help client do a thing. The fees are exorbitant with the lack of service at a -balance. I called and spent almost 30mins trying get a consultant to help me with a debit that should not have gone off. Day 2 no resolve. I had placed a stop and even disputed it. Still no help to stop this and allow my other debits to rightfully deduct. Any other bank will offer service second to none. Not FNB, they continuesly have technical issues and errors where your correct balances do no pull through and give you a false impression of what's is in your account. I have this issues everytime I upgrade to premier. Pathetic service. I would not recommend there ability to settle any issues or be helpful towards their clients. If you a product with them and you stipulate a debit date.it is not respected. They debit whenever they please as was the case with the funeral plan I had with them. They are still holding all my premiums and the glorified Team Leader I spoke to never returned my call or resolved my problem. Pathetic services all round. They good to take your money but will.never offer up the help they advertise about. For a community of people who budget what they spend and to mess someone's budget up. How do you people with your lined pockets sleep at night. Never subscribe to any of their products online or over the telephone. They will shockingly lose all call recordings and processes so that you will not have a leg to stand on when disputing. Worst service ever in the history of banking.
