DM
Danie M

1 reviews | Active since Jan 2017

09 Jan 2017, 13:31

FNB is not your friend

<p>FNB = totally useless and greedy. Instead of seeing where they can assist, after they delayed funding to my building project by 7 weeks due to FNB having employees that are *********** and plagued by red tape they now using my desperation as a father with wife and 3 kids of which latest is 7 week old baby now without home for 2 months, to bully me into personal loan at 24% interest to get new home habitable in shortest possible time.After 20 years with FNB, I am currently in process of moving to Investec which I understand is offering world class taylormade service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jan 2017, 17:05
Official

Good day Ms. DanielMaritz

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***