1 reviews | Active since Jan 2010
FNB is not treating me like a customer
I have been billed excess fees in the past but this month is the final straw. I will not be held liable for when your merchants issue their debit orders. I will not let FNB get away with this, as many business account holders have the same issue and I will mobilise my fellow business account holders and we cancel our business accounts. I am not looking for another explanation, I would like my excess fees of today to be reversed.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)