LH
Lezani H

1 reviews | Active since Jun 2017

20 Jun 2017, 15:29

FNB is not treating customer fairly

<p>FNB is a joke. How can you request documents again when it was sent through numerous times? Every time I phone in you ask for the same documents. This is ridiculous. I need you to transfer my funds back to me and cancel my account. I would rather stand in a line for 8 hours then to do this over and over! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2017, 08:58
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)