1 reviews | Active since Sept 2012
FNB is not the people's bank anymore
<p>We have fallen behind in our bond repayments due to me losing my employment status, now I have a really good paying job (which is out of SA by the way and I am earning USD) and we want to get our bond payments sorted out so we made arrangements with an employee of FNB Home Loans, Sunita Padachy, that we will pay a required deposit at the end of March and then legal action will be suspended. We will then pay off the rest of the outstanding arrears at a set amount on top of our bond repayment until we are up to date. So we also filed a notice of intention to defend.</p> <p> </p> <p>Mr Innocent Mo***eng of FNB Home Loans, now has the audacity to say, in an affidavit given to the FNB lawyers VVM Inc, that and I quote “In my opinion there is no bona fide defence to the action and that the Notice of Intention to Defend has been delivered solely for the purpose of delay.”</p> <p> </p> <p>All this so that they and the lawyers VVM Inc can proceed with the court case and take our home away from us.</p> <p> </p> <p>We are really disappointed in FNB for allowing this to happen when we already have commited to pay a deposit and then catch up on our repayments.</p> <p> </p> <p>Maybe there is another bank out there that can help us and take over from FNB.</p> <p> </p> <p> </p>
Good day Mr. kev_fol
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. kev_fol
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
