MH
Muneeba H

1 reviews | Active since Oct 2013

22 Aug 2019, 15:15

FNB is not the bank for businesses!

I have opened up my business on 18 April 2019...to date i am still waiting for FNB to install a speedpoint! initially they came out with the incorrect terminal. After numerous emails back and forth i am now, 4 months later, still without a speedpoint and they are not responding to my emails any longer. I have been very patient but this is now unacceptable!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2019, 15:47
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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