1 reviews | Active since Oct 2016
FNB is NOT prepared to help you
<p>FNB's "How Can We Help You" is laughable. I am a 58 year old retiree and have been told that I have to buy a smart phone to download the FNB app in order to claim my eBucks which is going to cost me money. The fact that I have been with them for 40 years and that I am a Premier client means less than nothing.</p> <p> </p> <p>FNB I can help myself by moving to another bank!</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)