1 reviews | Active since Apr 2018
Fnb.... is not helping me, like they promise!!
I continue to be charged and debited for a credit card which I closed 2 years ago. Fnb owe me money now, made numerous visits to my branch and phone calls, have reference numbers and again this month they want to debit this account. I am desperate for help....
Good Day Belinda Proctor ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Belinda Proctor ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***