1 reviews | Active since Sept 2018
FNB is not helping me at all!!!
I opened an FNB Business account via their CIPC portal. The application was successful, they asked for my supporting documents in order to activate my business account. I have been sending the supporting documents repeatedly since July 20. My business account is still not activated. When I try calling the number, at my own expense, I wait on the line for up to 10 minutes and no response because of the "high volume of calls". Sick and tired.
Good Day Boitumelo Khunou ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Boitumelo Khunou ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***