FNB is no longer the bank it was

What a circus and disaster show. After banking with them for the past 10 years. I must say that they have deteriorated beyond what Eskom is, and what Telkom was for those old enough to remember.

I had about R10 000 in Ebucks and made purchases at Clicks without my Ebucks card. On the app it clearly says that I can pay with these purchases in Ebucks. Even if I did not have the card. I HAVE THE SCREENSHOTS TO PROVE IT.

Many frustrating calls and then they decide to change the rules of the game. This bank will always end up lying and promising stuff and then change the rules on you.

To cut costs I believe they are hiring at the bottom of the barrel in terms of competence. All consultants are lazy as hell, and pass the chats around like a hot potato, cant make a decision or take action to save their miserable lives.

You cant talk to anyone at the bank, every idiot on the other end , and it amazes me how many of them there are, as it seems to plenty in the chain of command refuses to take accountability and service their clients.

I am trying to close the accounts, and they cant even get that right. Its been a joke for days. Each sorry soul on the chats, copies and pastes various standard messages, asking me to contact someone else.

God knows what training they give these persons, maybe Tiktok. Forget about TCF or treating customers fairly. They dont seem to know the concept.

I since opened an account with Bank Zero for both my personal and business accounts. Shifted my other stuff to Tymebank which pays 8% interest.

If you are a MASOCHIST and enjoy being punished , tortured and ******ed for your own money. Then of course go for this bank.

If you want to be treated like an obedient ****** or dog and have to hop through endless hoops for their Ebucks rewards programs.

Then only at the last minute, have them change all the rules on the fly.

Then absolutely go ahead and get the vaseline