FNB is ****ming me R17000 plus and R8000. its ***** department is *******

FNB closed my account December last year, and promised to refund balance of R17000 plus and R8000 on another account. up until to day i did not recieve my money. this bank is taking from the poor. i struggled to register my kids at school on january because FNB withheld my money. i want my money back.