FNB is manking their international travellers beggars on streets

I am a frequent international traveler ,and banking with Fnb for the past 6 years. I payed all my international bills through FNB , This time also i travelled with same expectation.

Now i need to pay my hotel bills, but FNB blocked all my / our friends international transfers , i am on call almost from the past 3 days , issue is keep rotating between different departments without resolution. They say bank is responsible if dont share my travel details with them , but it was not the process for last 6 years , they introduced new process and failed to inform customers

Thanks for making us beggers in unknown city FNB !!!