ZN
Zint N
1 reviews | Active since Sept 2018
16 Apr 2019, 08:43
FNB is making us fools with their reversals and errors
When I try to reverse these silly unauthorised debits, it is giving me an error "Sync final reply not received yet"
Why does FNB do this to us, I mean we are already suffering from the charges of reversing these stupid things of which the information to these unauthorised debits comes from FNB because we expect our information to be secure with them, but no every month we have to suffer at their gain cause it's more money for them.
Why should I pay reversal fees? Stop selling our information to these theives or fire some people who are not doing their jobs.
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FNB (First National Bank)'s replyOfficial
16 Apr 2019, 10:14Good day Zint Ntinga,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your ID number and FNB account number.
When responding please select Private Reply (at the bottom) this is to protect your private information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your ID number and FNB account number.
When responding please select Private Reply (at the bottom) this is to protect your private information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Tel number: ***
FNB (First National Bank)'s reply16 Apr 2019, 10:14
Official
Good day Zint Ntinga,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your ID number and FNB account number.
When responding please select Private Reply (at the bottom) this is to protect your private information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your ID number and FNB account number.
When responding please select Private Reply (at the bottom) this is to protect your private information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Tel number: ***