FNB is limiting my life

I'm curious why people haven't freed themselves from FNB's restrictive practices. The bank's policies, procedures, and regulations need to be reviewed by the FSCA because they no longer comply with SAFSCA laws. They have gone rogue, and action must be taken. It's unacceptable that so many people are complaining about the same issues with this bank, yet nothing is being done. No company or entity is above the people.

I've been trying to pay off my credit card arrears, which accumulated due to COVID-19 shutting down my businesses. This issue has drastically affected my credit score, preventing me from conducting any financial activities in my name. When I reached out to the bank after starting a new venture to pay off the arrears, I was directed to speak to certain attorneys. For almost three months, I've been calling, buying airtime, and still haven't been able to reach them. This issue is severely impacting my life, as I can't do anything with my ID. Despite numerous visits to the bank to use their phone, I still haven't received the help I need.

This poor service delivery and arrogance from the bank must end. FNB is limiting my life, and I will continue to pursue every legal avenue available to stop this significant disruption to my future.