FNB is like the abusive relationship that will never end.

Why do I have do struggle every month please just to get my Widows Pension when I explained in an email and on the phone with one of your consultants months ago. Please see emails below of me trying to get assistance from your staff.

Busisiwe Dladla <***> 9:43 AM (52 minutes ago) to Nthabiseng, Nomfusi

Good day Team.

It's been an hour and I still haven't heard from you.

Could I please get some feedback? Or at least some confirmation that you are receiving my emails?

Regards Busi Dladla

On Thu, 31 Oct 2024, 10:40 Busisiwe Dladla, <***> wrote: Hi Team

I am still waiting for the bellow answer please.

Regards Busi Dladla

On Thu, 31 Oct 2024, 06:44 Busisiwe Dladla, <***> wrote:

Good morning Nthabiseng

As per email bellow.

GEPF has ain deposited the money to GEPF because they are busy with processing the move.

2ndly I see that FNB is till charging me bank charges of R450.

Please can you assist with releasing the money.

Thank you Busisiwe Dladla

---------- Forwarded message --------- From: Busisiwe Dladla <***> Date: Wed, 25 Sept 2024, 11:55 Subject: Re: FNB Incident *** - [External Email] To: *** <***> Cc: *** <***>, *** <***>, NTHABISENG.PHO******* <NTHABISENG.PHO*******>

Good day Achmat

I have submitted my request my change in bank details with GEPF I was told that the process should take up to 3 months. So the money will still be going into the FNB account for the next 3 months.

Can you please let me know what the way forward will be now?

Regards

Busisiwe Dladla