RB
Renesh B

1 reviews | Active since Nov 2014

19 Sept 2018, 17:52

Fnb is like a loan shark

I'm regretting having joined fnb premium banking. I have a capitec bank account and when it doesn't have funds it declines but not FNB they will allow it through because they know they are going to rip you off on penalties. Just to name one example: yesterday my account was overdrawn by R1200. Today they have taken R600 interest on that R1200 and if the total R1800 is not returned immediately interest will go on and on. Waiting till the end of the month when the salary which they know is coming in is not an option.

They let you go over to rip you off. It's money making... Disappointed!

0
Replies (2)
RB
Renesh B's update20 Sept 2018, 07:17
Reviewer Update
Today morning another R360 interest has been added. And tomorrow is pay day... Waiting is is not an option Interest is the only option...
FNB (First National Bank)
FNB (First National Bank)'s reply20 Sept 2018, 08:25
Official

Good day Renesh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)