1 reviews | Active since Aug 2015
FNB is just terrible
Closes my account because of THEIR mistake. Now blames credit record for not being able to reopen my account. WHY was the account closed in the first place. Attitude of staff, blaming for client for everything and just UTTER disgusting service is beyond terrible. Please stay away from FNB professional banking
Hello LanceJoshua ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello LanceJoshua ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***