FNB is ***********

Was recently ****med of my money. On realising this, immediately tried to dispute the payment via the FNB app, to no avail. Cancelled the card and logged a dispute with the fnb ***** department. Initially they called and promised to resolve the matter. Days and a 2 months later after continuously trying to query the matter I was told my case had been rejected.

I'm so disappointed with their service. They had ample time to prevent the money from leaving my account whilst the transaction was still pending to go through. Instead they just ignored my emails and kept promising to get back to me, yet were very quick to cancel my card.