FNB IS ***********

AFTER 10 MONTHS STILL NO RESOLVE: The FNB Call Centre requested a FICA on our business acc. in August 2014. We visited the Centurion Branch who communicated telephonically with the call centre - the Branch copied the requested documentation - all was in order. In April 2015 the FNB CC requested us again to do the FICA. Again we took all documentation to the Centurion Branch, they contacted the FNB CC - copies were scanned/mailed - we were told all was in order. ALL DOCS SUBMITTED!!!<br> The FNB CC called in June once again requesting FICA. We informed them that it had been done in May at the Centurion Branch and that they should consult the Branch. Our business account was SUSPENDED during the last week of June. We made THREE personal visits to the Centurion Branch in June in order to rectify matters - all to no avail. AGAIN: 26 June - Financial Statement for 2013/14 requested - provided. 29 May - Name of trust queried - explained and resolved. 30 June - Trust Deed AGAIN requested again and forwarded. THIS MORNING WE RECEIVE A CALL- REQUESTING THE TRUST DEED DOCUMENTS!!!!!! STILL THE ACCOUNT IS FROZEN. WHAT INCOMPETENCE!!!!!