RM
Refilwe M

1 reviews | Active since Aug 2016

22 Dec 2018, 12:44

FNB is HORRIBLE

I have been banking with FNB for years and once again today I kind of regret NOT switching to another bank when I wanted to, an EFT was made to my account yesterday from FNB to FNB @ 17:35 and until now I haven’t received it, although the person that deposit has conthis bank and asked for the funds to be cleared, he went to the extend of going into the branch and I spoke to the manager who reassured me that funds were definitely transferred.

Now I’m being send from pillar to post and have a proof of pay that FNB verified. I had a serious commitment with the money and now this. Honestly, this is disgusting service.

Annoyed ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Dec 2018, 10:41
Official
Good day Miss Mothobi,

Thank you for taking my call earlier. 

As per our telephonic conversation, the matter has been resolved. 

 ***

Regards,

Client Experience Team

Tel number: ***