NS
Nicholaas S

1 reviews | Active since Oct 2017

30 Mar 2021, 15:18

FNB is Harmful to People

First National Bank. They do so much damage. I cannot transact on FNB online banking at all. I no longer have the app, and cannot use FNB at all. No one can help. I have requested, in writing, on the chat over 19 times. I have spent over R390 in calls to the call centre. I have visited the branch twice. I have lost 3 big clients because of FNB. The damage you have done to my life in the last 3 months has been avoidable, but your harm your clients on purpose now I am sure. Why do you do this? i have not eaten since Sunday because FNB does not know how to delink my APP from my banking profile. Every interaction has been recorded. I hope that every FNB employee will experience at some point the harm they have done to me in the last year.

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Replies (1)
NS
Nicholaas S's update30 Mar 2021, 15:41
Reviewer Update
this is a useless generic reply. do you understand that. i am on the phone to the bank, useless generic voices asking me to confirm on the banking app. I am on the online chat to the bank, no reply. Just more waste of time and money. Three days. Three days a mother and a child does not eat because of you.