FNB IS GREEDY AND A *******!!!!!

WHY ARE MY PERSONAL AND COVID LOANS COMING OFF BEFORE THE DEBIT ORDER DATE???!!!! MEANT TO COME OFF ON THE 26TH BUT CAME OFF ON THE 25TH????!!!!! I HAVE SET A DEBIT ORDER FOR A REASON. WHY CANT THIS BANK GET IT RIGHT???!!!!!! I AM TAKING THIS TO THE OMBUDSMAN!!! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED!!!!! PREVIOUSLY THIS COVID LOAN ******* HAS CHANGED MY LOAN INSTALLMENT MORE THAN ONCE!!! I HAVE ALL THE EMAILS TO PROVE THIS. I HAVE HAD NON STOP ISSUES WITH FNB SINCE MAY THIS YEAR!!!!!!