FNB is GHOSTING ITS CLIENT

I am very disappointed with fNB , I see a lot of people complaining about FNB on Linkin , I dont blame them . I have been trying to re-open my business account for 3 months now . Everytime I call ,they listen to my problem ,then tell me they are checking then hang up . I have paid and sent them all documents required but still they are ghosting me . i am even thinking of leaving FNB even with my personal account.