AC
Albert C
1 reviews | Active since Aug 2014
11 Oct 2022, 16:05
FNB is getting worse every day
I've been paying for private banking for years, and have never been able to use a single benefit from it. My private banker never answers emails or answers his phone. ***
The previous one did sometimes reply to emails, but was never able to actually help in any way.
On a separate issue, their business banking is useless as well. I've been on hold on the phone with them for ages now. I'm writing this while being on hold. It's seriously disrespectful to make people wait this long. If it's going to take this long, tell me you'll call or email me back rather.
I'm probably going to be closing all my accounts with FNB.
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Replies (4)0
Replies (4)AC
Albert C's updateReviewer Update
11 Oct 2022, 16:06The private banker's name is Marius Hurter.
AC
Albert C's update11 Oct 2022, 16:06
Reviewer Update
The private banker's name is Marius Hurter.
AC
Albert C's updateReviewer Update
11 Oct 2022, 16:07I actually get lots of marketing emails from him. Just never a reply to my emails. I'm basically paying R440 a month so he sends me marketing emails to try and sell me more useless services.
AC
Albert C's update11 Oct 2022, 16:07
Reviewer Update
I actually get lots of marketing emails from him. Just never a reply to my emails. I'm basically paying R440 a month so he sends me marketing emails to try and sell me more useless services.
AC
Albert C's updateReviewer Update
11 Oct 2022, 16:22I'm still on hold. Maybe start there. Also Marius has still not rep****. So your reply here means nothing.
AC
Albert C's update11 Oct 2022, 16:22
Reviewer Update
I'm still on hold. Maybe start there. Also Marius has still not rep****. So your reply here means nothing.
AC
Albert C's updateReviewer Update
04 Nov 2022, 10:00Now I'm getting the same non sense when trying to close my accounts. They put you on hold forever, and then just hang up. This is supposed to be their premium service, but they treat you like you're nothing and your time doesn't matter.
AC
Albert C's update04 Nov 2022, 10:00
Reviewer Update
Now I'm getting the same non sense when trying to close my accounts. They put you on hold forever, and then just hang up. This is supposed to be their premium service, but they treat you like you're nothing and your time doesn't matter.