FNB is full of empty promises.

It's been 5 weeks since I have done a payment to my closed credit card account. I have phoned in the 11th of April informing FNB I have done the payment and that the money should go to my overdraft account. Ref number - ***

Ever since then I've been following up for the allocation to take place and it still has not been done on 19 May 2022, 5 weeks later.

Every time I am informed that a supervisor will phone me back, but they never do. and if they phone back the promise that my allocation will done in 3 days time. But then this never happen.

FNB is full of empty promises.