PT
Percy T

1 reviews | Active since Oct 2018

23 Oct 2018, 10:54

FNB is frustrating!!!!

Every week I have different companies logging debit orders on my account!!!! Will this ever stop or do I have to just go back to a bank that knows what client confidentiality and privacy is?! It's such an inconvenience that I have to be writing complaints and calling your call center to get assistance!!!!

This is enough and very frustrating ?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Oct 2018, 11:11
Official

Good Day Ms P Thenga

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***