SS
Sharon S

1 reviews | Active since Feb 2015

28 Aug 2018, 08:44

FNB IS *****

I took out a temporary loan 2 days ago to be repaid in 30 days. I have not used it but FNB is apparently runnung a loan shark business and a debit went through today for the loan repayment taken 2 days ago with interest and fees for 30 days. Please if your business wants the money back. Take it and give me my fees and interest charged. Theres no way you can debit interest and fees in 2 days for a loan that was supposed to be paid back in 30 days.

I will not let this slide at all, please fix it and pay me back my money.

*********** Bank full of *****. If this is not fixed, I'm taking it to the relevant parties.

So disappointed with you.

Regards

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 09:44
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***