Fnb is failing me

To whom it may concern<br> <br> I laid complained few weeks ago regarding some amount that FNB wants me to pay. I cant and wont pay FNB the amount that i was not informed of,for the past 8 years. what i want from them is to release my account so can enjoy my benefits i.e E-Bucks. They declined my credit card application already, but its ok. all i want is my E-bucks points. Please assist.<br> <br> Below is the feedback from Fnb employee<br> <br> Thanks<br> Caroline<br> <br> <br> <br> <br> Good day Caroline<br> <br> As per the communication I received from our VBS Credit department, I regret to advise that the outstanding amount of R330.31 as per the attached statement needs to be settled before the profile risk indicator can be changed back to zero.<br> <br> I trust you will find the above in order.<br> <br> Kind regards,<br> <br> <br>