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Esme D

1 reviews | Active since Nov 2018

23 Nov 2018, 08:48

FNB is dropping the ball

What has happened to FNB ... they are like a snake in the grass. Running POS sometimes 3 days later. Then sending notifications saying I'm in excess and they will dishonour my account? Surely this is their fault entirely. I'm spending the money I have in my available balance ... only to find out over night it goes into minus? I do not have an over draft. This is pathetic FNB. Get your act together

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2018, 09:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

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