NB
Ntombifuthi B
1 reviews | Active since Aug 2019
28 Aug 2019, 23:11
FnB is draining me of my Finances
I have a problem with their service. I have almost paid off their loan and I'm left with R175 more of less. Now I received an sms stating that I need to make a payment of R428.23. Why is that instead of getting this down to R0 it's now getting increased? What am I paying for?
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Aug 2019, 11:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply29 Aug 2019, 11:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***