1 reviews | Active since Jun 2016
FNB IS DOING IT AGAIN ON HOME LOANS
I accepted the home loan grant in March and the rate provided was variable 10,95%.
Since then a rate has decreased by almost 3% and each time I have been receiving sms saying the rates on my loan decreased.
My house has now been registered and I am expecting to pay end of September. I have made couples of calls to FNB Private Client just to try get REPAYMET LETTER. Each time when I call everybody hang the call and none is helping. I tried to contact the consultant who assisted me with loan application and she came back with below information :
1st debit order date, 30th September 2020. Rate on the loan, 10.95% Instalment, R6627.23
The question the rate is still 10.95% if the rate has decreased by almost 3% since March 2020 if my rate selected was variable. She referred me back to the relationship centre for them to investigate the rate with the pricing and admin division at *** and select the existing client option. Why nobody in that number is not assisting me. What kind of bank is this? DONT DEBIT MY ACCOUNT UNTIL YOU PROVIDED ME WITH REPAYMENT LETTER SHOWING RATE OF ABOUT 10.95-3 = 7.95%. ARE YOU STARTING AGAIN TO ROB BLACK PEOPLE ON THEIR HOME LOANS? DO WE GO TO MEDIA AGAIN? PLEASE CALL ME ASAP
Since then a rate has decreased by almost 3% and each time I have been receiving sms saying the rates on my loan decreased.
My house has now been registered and I am expecting to pay end of September. I have made couples of calls to FNB Private Client just to try get REPAYMET LETTER. Each time when I call everybody hang the call and none is helping. I tried to contact the consultant who assisted me with loan application and she came back with below information :
1st debit order date, 30th September 2020.
Rate on the loan, 10.95%
Instalment, R6627.23
The question is why the rate is still 10.95% if the rate has decreased by almost 3% since March 2020 if my rate selected was variable? She referred me back to the relationship centre for them to investigate the rate with the pricing and admin division at *** and select the existing client option. Why nobody in that number is not assisting me. What kind of bank is this? DONT DEBIT MY ACCOUNT UNTIL YOU PROVIDED ME WITH REPAYMENT LETTER SHOWING RATE OF ABOUT 10.95-3 = 7.95%. ARE YOU STARTING AGAIN TO ROB BLACK PEOPLE ON THEIR HOME LOANS? DO WE GO TO MEDIA AGAIN? PLEASE CALL ME ASAP
Since then a rate has decreased by almost 3% and each time I have been receiving sms saying the rates on my loan decreased.
My house has now been registered and I am expecting to pay end of September. I have made couples of calls to FNB Private Client just to try get REPAYMET LETTER. Each time when I call everybody hang the call and none is helping. I tried to contact the consultant who assisted me with loan application and she came back with below information :
1st debit order date, 30th September 2020.
Rate on the loan, 10.95%
Instalment, R6627.23
The question is why the rate is still 10.95% if the rate has decreased by almost 3% since March 2020 if my rate selected was variable? She referred me back to the relationship centre for them to investigate the rate with the pricing and admin division at *** and select the existing client option. Why nobody in that number is not assisting me. What kind of bank is this? DONT DEBIT MY ACCOUNT UNTIL YOU PROVIDED ME WITH REPAYMENT LETTER SHOWING RATE OF ABOUT 10.95-3 = 7.95%. ARE YOU STARTING AGAIN TO ROB BLACK PEOPLE ON THEIR HOME LOANS? DO WE GO TO MEDIA AGAIN? PLEASE CALL ME ASAP