mS
masilo S

1 reviews | Active since Oct 2014

19 Aug 2018, 20:24

FNb is disgusting

I have been told my funeral policy has lapsed but I have been paying my premiums how and why my funeral policy was deducted I still don't know

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2018, 09:43
Official

Good Day Masilo caiphus ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***