AvdM
Anno van der Meulen
1 reviews | Active since Nov 2013
17 Mar 2015, 09:44
FNB is deurmekaar
I am in arrers with a temporary loan, got an email from FNB to call ***. Got transferred 5 times. NOBODY can help me. At last, Lerato from temporary loans transferred me to the call centre. NOBODY there can assost me. What a bunch of@$%#%&^&*. Why send me an email with a telephone number that is incorrect? Must i pay FNB or just leave it? FNB is so deurmekaar. Wil any department be able to do something against me or try to get the money from me? Idoubt it...
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Mar 2015, 10:06Hello wieweet,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 647943.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 647943.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply17 Mar 2015, 10:06
Official
Hello wieweet,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 647943.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 647943.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)