FNB is *******, dishonest and *****s from their customer. Service is just aweful. Dont open a bank accoutn there.

FNB really is a ******* institution. I had three debit orders bounce at the end of this month, must agree it was poor planning but I was on holiday. FNB charged me R1650 for the returned debit orders. I have been trying for almost two weeks now to get someone to look at my account, and tell me why they charge me that much. Every time I get told my private banker will contact me. She has never even once been available for a phone call in the 7 years I have had my premium account now, still no phone call just emails promising she will get back to me. Why are they even charging me the bank charges the bank litterally does noting for that much money. After two weeks of going into the bank everyday, I am starting to get attitude from the staff in the bank instead of helping me sort the issue. This is not the first time this bank has treated me like this. Look at my previous complaints and see if anyone ever tried to resolve them. I fought for 5 months to get FNB to stop paying a company that does not exist with a debit order I never authorized. This bank is ******* and dishonest and *****s from their customers. To anyone thinking of opening an account there please read these reviews and see what you are letting yourself in for. I gaurentee you will regret it, rather go to ABSA, also a bank, but at least they do not ***** your money out of your account.