1 reviews | Active since Sept 2011
FNB is completely disrespectful
<p>I opened a Savings Account (Savings Pocket) in order to keep my savings separate from my day-to-day-banking, whenever i need access to my money i transfer it to my Cheque acc and i was under the impresion that ONLY me can do that.</p> <p>Today i got the shock of my life (30/05/16) to see atransfer from my savings pocket to my personal loan when i was acessing my online banking. I FEEL LIKE MY PRIVACY HAVE BEEN EXTREMELY VIOLATED, no matter how much I owe FNB they didnt have a RIGHT TO TAKE MONEY FROM MY SAVINGS ACCOUNT AND PAY THEMSELVES without my consent for that matter. Do they even know what that money was reserved for, Can someone from Capitec call me immediately in order to move my account to them?</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 932716
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 932716
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)