1 reviews | Active since Jul 2014
FNB IS CHARGING RIDUCALARS BANK CHARGES ON MY ACCO
I have notice that FNB is charging me high bank charges every month, they have change my account status without my concern from gold to the account that charge per transaction, for example on September I was charge service fee of R256 and other fees of R109. Two week ago I visited FNB Sunny park branch they have lodged a query and they promised to response within 3 working days until today I have not yet receive any call from FNB. One of my concerned is that why they have changed my account without my permission. Can you please assist in this matter because even this month am still liable to pay those ridiculers bank charges. I want FNB to refund all the money which was debited on my account without my concern.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 819616.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 819616.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)